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C.A.R.R. provides "curb-to-curb"
service. The following policies explain the meaning and intent of
curb-to-curb.
Private
homes:
Business/Medical
facilities/Public building:
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Transit bus
operators may assist passengers to board and to exit the vehicle
only. Bus operators will not assist passenger past this point.
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It is the
individual's, personal care attendant, or care provider's
responsibility to ensure that passengers are on time and waiting for
their ride.
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Bus operators
will not enter nursing homes, medical facilities, shopping centers,
or businesses in an attempt to find passengers. Passengers
must be waiting at the designated pick-up point.
Door to door
service for elderly and disabled passengers upon request will be
provided. (Remember - drivers are not permitted to enter a
passenger's home.
SERVICE FOR WHEELCHAIR USERS
Service will be
provided utilizing specialized equipment (lifts, ramps, etc.) for
wheelchair users. C.A.R.R. reserves the right to refuse service for
unsafe equipment (I.E. unsafe wheelchairs, and other mobility devices.)
C.A.R.R. bus operators are not allowed to assist passengers in
wheelchairs up or down any steps. If such condition exists, passengers
are responsible for arranging assistance from someone other than C.A.R.R.
bus operator.
Accommodation of Common Wheelchairs:
C.A.R.R. will accommodate common wheelchairs. Common wheelchairs are
devices, which do not exceed 30 inches in width and 48 inches in length
when measured two inches above the ground, and do not weigh more than
800 pounds when occupied. Any passenger who utilizes a wheelchair device
for mobility shall insure the brakes on the wheelchair are in working
order before transportation can be provided.
Accommodation of Non-Conventional
Wheelchairs:
City And Rural Rides will make every reasonable effort to accommodate
various wheelchair models available to passengers. However, due to the
increasing size and weight of such equipment, some limitations will be
necessary in order to insure the safe transport of these wheelchairs and
passengers. The following policy will apply to all oversized,
three-wheeled, or other non-conventional wheelchairs.
Passengers may be allowed to ride on small, non-conventional
wheelchairs, and may independently transfer to a regular vehicle seat
once inside the vehicle. If the passenger is unable to independently
transfer, either an attendant may assist them or the passenger will be
allowed to stay in non-conventional wheelchairs.
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