Attention: Charter Request
PO Box 712
Coleman, TX 76834
Once I fill out a Charter request form will my information be released to the public?
Yes. CARR is a governmental entity that is subject to open records requests. As part of the FTA required procedure, CARR will send your charter request to all registered charter providers for the area. If a private operator is interested in performing the charter, you will be contacted directly by the provider.
What happens if a private provider contacts me with a price or responds to my request?
Once CARR receives your request, CARR is required to post this charter opportunity to all FTA registered charter providers. If a private provider expresses interest in performing the charter, CARR can no longer provide the service. CARR will notify you and the private charter company will contact you directly for a price quote.
What if the private charter company fails to contact me after the interest has been expressed?
If a charter company has not shown good faith efforts to contact you after interest has been expressed, CARR will attempt to contact the provider. Still if no contact can be made this will be viewed as a "No Response" from the company and CARR may participate in the service..
Do I have to go with the Private Charter Company if I am contacted by them?
You are not required to choose the private company that has contacted you; however, CARR is no longer allowed to perform the service. The governing rule states that public transportation provider cannot perform service if a private registered charter company expresses interest in the request.
What is the distance CARR will charter a bus?
CARR only wishes to perform charters that can be performed safely in one day. CARR does not wish to perform trips that would require overnight stay.
Are there limits to where CARR will charter services?
CARR retains the right to decline any charter service request for any and no reason as charter services are not part of the public services we provide by law.
Will I be charged for excessive cleanup or damage to the bus during my charter service?
Yes. Upon the execution of the charter agreement, CARR will charge the excessive cleanup of the bus. Excessive cleanup could range from trash, liquid, or food. CARR will also charge for any interior or exterior damage done to the bus during the charter service. Riders should respect CARR equipment at all times and follow the instructions of the CARR driver.